“Excellent staff, sometime poor facilities.”
The staff are exceptional and extremely helpful. However, when I arrived the refrigerator didn’t work, the fan was off, and the TV was broken; I experienced this in two different rooms with non‑functioning televisions. The air conditioner broke down but was repaired within four sweltering hours. Apparently the faulty refrigerator is a frequent problem, as they sometimes keep multiple refrigerators in the hallway and swap them around; in my second room there was a fridge but no power outlet nearby, and the TV was useless as well.
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