“Disappointing experience”
I appreciated how friendly and helpful the kitchen staff were, making the hotel feel like a home away from home. The receptionists, however, were extremely indifferent and made rude remarks. When I arrived, three staff members were behind the desk but they ignored me for what felt like forever. I mistakenly called the reception instead of housekeeping for an iron, and the lady who answered said, “Why would she call reception for that?” as she hung up, speaking to another staff member. That made me feel very small and was unnecessary. The bed I slept on was also very uncomfortable; I can hear and feel the springs, so I won’t book at Garden Court in EL again.
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