Red Roof Inn Cookeville - Tennessee Tech

“I think I said quite enough. The other things just don’t need to be said.”

There was no breakfast when I checked out, and I didn’t even get coffee. The location is terrible, on a busy road, and the room was noisy every time a truck passed, waking me up. The first room was unclean, the AC didn’t work, it was swelteringly hot, and it smelled of marijuana—absolutely terrible. The front desk girl moved me to another room, saying she had one available; it was slightly better and cooler, but both floors were filthy. Because I’m paralyzed in my right leg, I couldn’t reach the ice machines on the lower level, so I had to wait for a woman in a neighboring office to fetch ice for me. The operation was very poor, and I’ll be notifying the ADA that a handicap guest can’t get ice at this motel. I usually stay at Red Roof Inns because they’re very accommodating to my therapy dog, but this place wasn’t. I’m probably going to try LaQuinta or another dog‑friendly facility next time. I was so disappointed that I almost didn’t respond to your survey, but you kept sending it, so I decided to reply anyway.

Ronald·एक हफ़्ते पहले

The front counter staff were very friendly and accommodating, and the location and cleanliness were good. The beds in our room were very hard, but otherwise everything was fine.

Starla·एक हफ़्ते पहले

“Never been at a Red Roof before. I was u able to get a better Hotel due to a late bookingdate.”

The room had plaster on the walls that hadn’t been painted over, holes where things were taken from the wall and not patched, plaster chipping on the ceiling, and mold from an upstairs leak that had been painted over – DISGUSTING! The problems are as listed above.

Richard·एक महीने पहले

“Clean room, ok staff. Room needs some work. Overall, a decent stay for a decent price.”

I liked the location and the morning staff were awesome with a great attitude; the front desk lady had just finished work and still stopped to make extra coffee for us, which impressed me—good coffee too. The room was clean. At night the shift was less friendly and helpful, the floor in the room was cracked and seemed like it could break, the pool was closed even though the website said it was available, Wi‑Fi was spotty, and my daughter noticed people outside who seemed like they were on something.

Vandergriff·3 महीने पहले

“It’s close to all the restaurants and right off the interstate. It’s about 5 minutes from the hospital”

The hotel was clean.

Tiffany·3 महीने पहले