“We had a great stay and the room really was very nice and so was the traditionally styled lounge.”
The executive lounge had a very nice style and a good selection of snacks. Breakfast was generous, offering Japanese, Chinese, Korean, and Western options as expected. The room was spacious and quiet. The hotel bar was award‑winning with a good range of pricey drinks. Overall it met expectations, which is no small feat. A simpler bar with just beer or wine would have been nice, but the fancy bar is pricey. The automatic hallway light in our room kept flickering on and off, even at night, and the staff said they couldn’t fix it. It wasn’t disruptive because the hallway door could be closed. The concierge was friendly and helpful, but couldn’t secure reservations at better restaurants when asked; they tried, but we might have to handle it ourselves—after all, a concierge’s role is to have priority access.
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