“We loved Lucerne, but would not choose this hotel again.”
The location was great! Close to everything!. The room was very small and stuffy. No air conditioning and there was one very small desk fan that rattled and didn’t help with sleeping. We booked months in advance and our room was one that wasn’t shown in photos, and the window opened directly onto the building next door only 1 metre away, which made it dark and no natural light. Other rooms had views but not ours. The bathroom walls were painted dark brown and had water marks or mold coming through, and needs a good clean, however everything else in the bathroom and room were clean. There were 2 coffee cups but no water glasses in the room. I think it’s a great location but for us, the photos on the website were deceptive
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