The Point Hotel & Suites Universal

“Bom custo benefício, principalmente pela localização, mas o quarto precisa de uma atenção.”

The location was good, but at first the shower water didn't cool down, so we asked for it to be fixed. Later the shower stopped heating altogether, and even after we requested it twice, the problem remained. We ended up giving our baby a bath with hot water from the stove. The fridge also wasn't cooling properly and had a strong odor, which I think are easy fixes. I'm reporting this for the hotel’s improvement.

Ricardo·3 हफ़्ते पहले

“Gostei da localização pois fica muito próximo aos parques da Universal e outlets mas o atendimento é horrível”

The location was fine, but the room cleaning was terrible; even after asking for two cleanings, they didn’t do it, and it took 15 days before they only managed two cleanings. The shower water was cold and the sofa bed was awful.

Liliane·2 महीने पहले

“Surprisingly great stay especially as we got it at a reduced cost, definitely recommend!”

The value for money was excellent, the location great, and everything was spotless. Some staff could have done a better job coordinating with guests.

Alana·2 महीने पहले

The spot was perfect—right in the middle of everything with easy interstate access, and the facility was clean. Having a full kitchen definitely helped us cut meal costs, and the heated pool felt great; overall, very happy.

Jessica·3 महीने पहले

The location and space were positive.

Don·3 महीने पहले