“Budget option in the heart of Cartagena”
The service team was very attentive, polite, and did their best to help. The location is really good. However, I had two very different experiences with this hotel. The first room I stayed in was horrible: it faced the inner courtyard with constant light, the bed had hair from previous guests, the air conditioning dripped on my head, the bathroom had no ventilation, and termites ate the toilet paper. I asked for a new room and, after some resistance, they moved me to an annex house at street level. That room had far fewer problems, but because it was on the street I could hear all the noise, which continued until almost midnight.
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