Magazine Vista Hotel Managed by The Ascott Limited

“Overall, it was a pleasant stay with wonderful amenities. Walking distance to tourist attractions”

While searching for the lobby entrance of Magazine Vista Hotel, we ran into Rakesh from Citadines who, even on break, kindly guided us to the lobby. The check‑in staff were helpful over the phone, and Mohamad in the dining area explained the morning buffet procedures. However, signage is lacking for the lobby, the room is a 120 m walk from it, and without a simple map navigation is hard. There is no hanging rack to dry clothes. On the second day I had an awkward encounter with the breakfast egg station staff who seemed reluctant to help after I said “Mata Kerbau”; I later learned he is a Malaysian Chinese. The experience gave me a strange emotional response when I spoke English to a Metro staff member in Paris at first sight.

Wai·4 हफ़्ते पहले

“Spacious, well appointed hotel stay in Penang.”

The location is great and the rooms are well appointed. The staff are friendly, especially Mohamad Thilina Madha who made breakfast hospitality special. The main road nearby brings traffic noise throughout the night.

Victor·एक महीने पहले

“Beside the above issues I have no problem with the property.”

The rooms are comfortable for a small group of five. There is no lift, and this was not mentioned during booking—one guest with a knee problem has to climb the stairs, which is unfortunate. The room also lacks a hairdryer.

Noorlela·एक महीने पहले

“check in was a hassle but all else was good”

The location was convenient and the apartment was nice. The check‑in was a bad experience: there was no lobby and we weren’t told in advance, so we wandered with our suitcases looking for it. We waited on the sidewalk for hotel staff for more than 15 minutes, even though we were told they would be there in 5 minutes, and it was a hot day!

Anna·2 महीने पहले

The location, the size of the apartment, and its equipment are positives. The traffic noise in the room facing the street is terrible, even with earplugs. Checking in is complicated: no one is on site, and you have to call for someone to come.

Gaelle·3 महीने पहले