Renaissance Raleigh North Hills Hotel

The only thing I liked was the location. The booking listing said it was a 4‑star hotel, but it felt more like a 3‑star, yet the price was for a 5‑star at $700 a night, which I found far more expensive than Manhattan, N.Y. There was no luggage charger at check‑in, no slippers in the room, and no disposable toiletries like combs or cotton swabs. I will never stay at Renaissance again and would like a refund; I am a frequent customer and am considering switching to Hoteis.com. I have several reservations in Seoul for December and am unsure whether to keep or cancel them. I await your response.

Sang·2 हफ़्ते पहले

“It was relaxing and enjoyable”

The spot was good, staff friendly, and the place stayed spotless, but I never got a tub in the king room and there was no pool.

Jasmine·2 महीने पहले

“Wonderful hotel with professional, kind and attentive staff. Excellent north Raleigh location.”

The excellent experience started with Emily, the evening front desk person that was very kind and helpful in checking us into the hotel and putting us in a very quiet feather free room on a very late reservation and checkin. Emily is very knowlegeable, professional and kind. The room was indeed very quiet and comfortable. In the morning the 2 ladies at the front desk were also very helpful as we checked out a little later than the standard 12 noon check out time. We would stay at this hotal again. Difficult to get the the black out curtains to fully close 100% (a common problem at most hotels for late risers). The toilet flush handle did not function properly. Engineering responded promply

Suarez-marill·3 महीने पहले

“In this modern day of making as much profit as a company can, it is noticeable of improvements that are not being addres”

Staff was very courteous & professional. Breakfast was not something to be desired.Food was not attended to as it should,therefore guests had to complain of its lukewarm of temperature.didn't expect a cafeteria style breakfast.Staff was very kind

Victor·4 महीने पहले

I was shocked to discover that they charge a steep fee for Wi‑Fi, which is just embarrassing.

Piotr·4 महीने पहले