RACV Healesville Country Club & Resort

“Mould in the bathroom, no service to assist with bags which is unacceptable for the price.”

The location, bed, and pillows were fine, but there was a considerable amount of black mould in the bathroom and, although I raised this at the end of the stay, there has still been no apology or recognition; the room smelled musky. The check‑in was lovely, but when I arrived it was pouring rain, I was pointed to my room, and no one helped with my bags. At $529 for the night, I think that's not appropriate.

Puchi·2 दिन पहले

The staff were amazing and it was worth the money!

Julie·एक महीने पहले

I liked the view, the room was spacious, the breakfast was decent, and the staff were friendly, but I could hear people in the hallway and outside.

Wolpert·एक महीने पहले

“Nice and clean - noisy outside”

The location was good for Healesville town centre, but I had no idea there were building works outside – that was very disappointing. We chose a garden view to sit outside and relax, yet a party of about 12 guests were having a picnic and were extremely loud; the reception did nothing – we’re all for a party, but not at that time and place!

Gary·2 महीने पहले

The staff were friendly and the resort is pretty. The stay was great overall, but the TV in our room was dead, the coffee machine in the restaurant didn’t work, and the bathroom plug was faulty so I couldn’t take a shower. Ordering eggs or coffee at breakfast was also a hassle. More staff would have helped.

Cherine·2 महीने पहले