“Management should enhance its practices and provide appropriate training to ensure that guest services meet Radisson sta”
I stayed at this hotel three years ago and the service and management were exceptional, but it seems the leadership has changed and they’re now eroding Radisson’s standards. The hotel no longer meets American Radisson standards, and the staff’s service and cleanliness issues are hurting its reputation. Breakfast was disappointing; I had to ask for water cups multiple times before they finally appeared at our table. There was barely hot water for a shower—only warm water. Occasionally the bathroom emitted an unpleasant odor, which is inconsistent with Radisson’s usual quality. I’ve stayed at Radisson hotels abroad that truly uphold the brand’s standards.
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