The hot tub was broken, the room door was broken so I had to move my parents to another room, then my sister’s room had no AC. The elevator felt outdated, took forever, and was jerky.
Arielएक महीने पहले
★★★·Temecula·7.6
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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Located in Old Town Temecula at the entrance to Temecula's wine country, Embassy Suites by Hilton Temecula Valley Wine Country features spacious 2-room suites with free WiFi, a separate seating area, and a wet bar with refrigerator, microwave, and coffee maker. The hotel offers a year-round outdoor pool, hot tub, and fitness centre, along with a business centre and Suite Spot Bar & Grill serving American cuisine.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
The hot tub was broken, the room door was broken so I had to move my parents to another room, then my sister’s room had no AC. The elevator felt outdated, took forever, and was jerky.
Ariel·एक महीने पहले
The location is great and there’s a nice pond across the street. The property is horribly run down, with ants and spiders in our “upgraded” room. The pool chairs were falling apart, and there was no space in the breakfast area to sit and eat. For the price, I would not recommend this property.
Julie·एक महीने पहले
The location was fine. Our room was so dirty and the AC was super loud. The balcony door couldn’t lock.
Victoria·एक महीने पहले
Pls refer my review on the previous stay. The aircon wasn’t working in our room so we changed rooms 3 times. And still had to sleep a night in the unbelievable heat. We were told that we are free to check out if we wanted to at 9pm. Being a visitor to the USA that was not possible at that late hour. The next morning they changed our room. However on the last day of our stay the pool was discoloured and couldn’t be used. We returned for our second stay the next week and guess what there was no breakfast available. Not a word about making up to us either. Later we also requested for a late checkout tomorrow and without hesitation were told it’s chargeable. $75 to check out at 5pm. As our flight is at 10. Pretty unfair when we tolerated all the shortcomings of our stay both times. Pretty unhappy with the hotel overall
Virginia·एक महीने पहले
During this stay the lady at the reception was very friendly. However the next stay the gentleman at the reception was not very friendly. The aircon wasn’t working in our room so we changed rooms 3 times. And still had to sleep a night in the unbelievable heat. We were told that we are free to check out if we wanted to at 9pm. Being a visitor to the USA that was not possible at that late hour. The next morning they changed our room. However on the last day of our stay the pool was discoloured and couldn’t be used. We returned for our second stay the next week and guess what there was no breakfast available. Not a word about making up to us either. Later we also requested for a late checkout tomorrow and without hesitation were told it’s chargeable. $75 to check out at 5pm. As our flight is at 10. Pretty unfair when we tolerated all the shortcomings of our stay both times. Pretty unhappy with the hotel overall
Virginia·एक महीने पहले