Holiday Inn Express Cloverdale - Greencastle by IHG

The construction site was a mess and the parking lot is awful.

Cynthia·2 हफ़्ते पहले

“We deserve a partial refund because we didn't get what we paid for.”

The property was under complete remodeling, so none of the advertised amenities were available. We booked two standard rooms and paid almost $600, yet we couldn't use the pool or the hot tub, and the hot cooked breakfast was missing. What was offered for breakfast was served in a cramped space that would normally be the lobby. We booked two identical rooms at the same rate, but one room was charged more than the other.

Tricia·2 हफ़्ते पहले

“Under Construction as of 10/14/26 But nice rooms”

The room was nice, clean, and comfortable. However, it was under construction and the pool was closed. The main reason for booking was the pool for the kids to swim while on vacation, and there was no mention of construction or the pool being closed.

Vincent·3 हफ़्ते पहले

“Massively overpaid. Would never stay here again.”

The construction was massive, the staff were unhelpful and clueless, and the room smelled like mold.

Kelly·एक महीने पहले

The staff were very accommodating when I asked for a room next to my mother’s, the breakfast buffet staff were friendly, smiled, took away our dirty plates while we enjoyed coffee, and kept everything well stocked.

Laina·एक महीने पहले