I booked for one month, first day we arrived, we waited like 10,15 minutes in the counter, and no one was there. The address is wrong, we looked for long time to find the hotel. The “Pai Family House “ on the map looks awesome, but it’s totally different accommodation. Don’t get cheated!!! I put the card to keep the air conditioner working to keep the room dry, then when I come back, someone took the card and all the electricity were off. Someone entered my room without me knowing that. The swimming pool is very dirty, they said it’s renovation, but it’s totally different than they showed on the app, and the staff says it’s not her business, she’s not the owner. Right after I asked to clean my room, the next day there’s many bug’s poops in the room and toilet, I even got bits from the bugs I don’t know. Everything is dirty, bed sheets, pillows, blankets…when we asked for refund, she says we can leave but there will be no refund
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