“Très mauvaise expérience : hôtel vétuste, mal entretenu, bruyant et sans service, totalement indigne d’un 3 étoiles et b”
We stayed in the “Taxi Driver” room, which was very old and clearly not maintained: marks on the walls and doors, scuffed faux‑leather chair, damaged desk, and outdated furniture. The room handle was hard to open and the entrance light did not work throughout the stay, making the closet very dark. The door closed poorly and let light from the hallway in. There was no telephone network in the room to make calls, and no safe. The mini‑bar only had a water jug. The shutters were hard to close because the crank was broken. The bathroom was inconvenient: no outlet for my own hair dryer, and the one provided was tiny and powerless. Adjusting the hot/cold water was difficult, and the toilet was very narrow. The phone was placed in the middle of the double bed. The sound insulation was catastrophic: we heard everything in neighboring rooms and the hallway. We had to sleep with earplugs the entire stay, even though we were on vacation to rest. Urine smells were also present in the hallway. After reporting it, I was told it came from my perfume, which I found shameful and totally inappropriate. Finally, the organization was very poor: we had to register at the neighboring Brimer hotel, which has no elevator. Initially, no one was at the Athénée reception. I was told to drop the key at Brimer, but the door was closed, no one answered the bell, and the reception did not answer the phone, despite my early departure notice.
Jihène·Sebulan lalu