“Disapponting, we couldn't wait to leave.”
The location was convenient and the manager lady was very nice and calm. We booked a balcony room with a view, but initially they tried to put us on the ground floor with no balcony and no view, claiming all upstairs rooms were fully booked. After about 20 minutes of explanations and several phone calls between the employee and the boss, showing them the booking details, they finally gave us the room we paid for. Surprisingly, the adjacent rooms that were supposedly fully booked were actually empty for the two nights we stayed. I don’t understand why they weren’t upfront and tried to keep us downstairs; it felt like they thought we were easy to manipulate. We were already disappointed by the owner lady’s dishonesty. Inside our room the shower holder was broken, there was no table or chair, the fridge was old and rusty, and there was no bedside table for the phone; only one side of the bed had a mains socket but no table to place the phone on, even though there was enough space. The owner lady often sat outside and told us to wash our feet before entering the room, which almost sounded like scolding. It was an unpleasant feeling for a paying tourist. There was also a sign prohibiting any food in the room, which seemed hard to believe. Breakfast was limited to two eggs max, no chance of having three eggs as I wanted. The place feels micro‑managed, and I didn’t like being told this or that. Most importantly, the bed was prison‑grade hard; sleeping on it feels like rock, barely any difference. Needless to say, we won’t return.
Pg3 bulan lalu