ASHLEE Plaza Patong Hotel & Spa

“Disaster. Doesn’t deserve to be put on any booking platform.”

One of the biggest disappointments. Poor hospitality, poor hygiene, staff lying to customers and not being transparent. Pictures on booking are false. Hotel is old and dirty. Not worth 800usd for 3 weeks. Rooms were okay because HK lady cleaned well, she was the only positive experience in this property. When we informed we were not happy with hotel, receptionist just handed over form to fill in and said we do not give refund. Zero inquiry why we aren’t happy with property. Later became clear to me why, because they lied how they offered us another room to move to however, room was ever a real concern to us, our main concern was hygiene of the restaurant which is real bad, cockroaches near food, dirty floor, sticky tables etc. so after poor customer service, they decide to lie how they offered us solution when they haven’t do anything actually. After 5 days we moved to much better resort. Honestly, this property deserves negative rating and inspection

Andrea·2 bulan lalu

“Clean and comfortable”

I was pleasantly surprised by the cleanliness of this hotel, which was a major plus for me. Its proximity to Patong and other areas made it an ideal base for my exploration of the region. The hotel's cleanliness and convenient location made my stay a comfortable one, and I would definitely consider staying here again in the future.

Jumde·7 bulan lalu

I was pleasantly surprised by my stay at this hotel. The room was clean, the staff were friendly and welcoming, and the pool was a nice touch. The hotel's location was convenient, with several 7-11 stores nearby. The price was also very reasonable, making it a great value for money. Overall, I would highly recommend this hotel to anyone looking for a comfortable and affordable stay.

Ouarda·8 bulan lalu

“Ne pas aller dans cette hôtel qui est dans un quartier où il a trop bruit”

Unfortunately, my stay at this hotel was a disaster due to the extreme noise levels. The constant passing of scooters throughout the night and into the early morning made it impossible for me to get any rest. I had to change hotels mid-stay, as I simply couldn't tolerate the noise any longer. Despite my initial enthusiasm, the hotel's noise levels were a major letdown.

Annani·8 bulan lalu

I was impressed with the cleanliness of my room and the hotel's location, which was convenient and easy to get around. The staff were also very friendly and welcoming. However, there was a delay in checking in for my second night, which took more than an hour to resolve. Despite this, I would still recommend this hotel to anyone looking for a clean and comfortable stay.

Amel·8 bulan lalu