★★★·Houston·8.4
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The Comfort Suites Houston West at Clay Road offers spacious family rooms with air-conditioning, private bathrooms, and complimentary WiFi. Each room features a tea and coffee maker, refrigerator, work desk, and TV. The hotel boasts a spa and wellness centre, fitness centre, and year-round outdoor pool, along with a pool view and free toiletries.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The bed was comfortable, but the first room we received was dirty, had a cigarette odor, and the bathroom door was broken. The fire alarm would trigger if you showered without turning on the fan, and there were urine drops on the walls beside the toilet. The furniture was very old and stained. We requested a different room and got a cleaner one, yet the furniture remained antiquated. I don't believe this property deserves a 4‑star rating.
Martina·3 minggu lalu
Ringkasan ulasan ini
The customer service was excellent, and we've stayed here several times.
Carlos·4 minggu lalu
The staff were very friendly and welcoming, and the breakfast was good.
Anna·Sebulan lalu
Nothing positive. From the moment you step inside, the air smells and tastes foul and dirty. The air quality is atrocious; the AC is covered in black mold, white mold, and green fungus. The night clerk at the front desk gave my partner and me an attitude for pointing out the heavy mold in the unit; he seemed jittery and agitated, as if he might start a fight. The lighting is terrible, like a cave, and the overall vibe feels like a hospice or old‑people home—dark, depressing, and almost coffin‑like. I was absolutely disgusted.
Marta·Sebulan lalu
The property was nice and clean, and the breakfast was good—I appreciate that they provided it for us. It was very close to the church we were attending. Overall, it was convenient, the staff were helpful and polite, and there was nothing bad—everything was good.
Kim·Sebulan lalu