The place is well situated and the beds are comfortable, yet a moth appeared in one bed and a short black hair was found in another (we only used two of the four beds). The kettle was dirty inside, the air conditioning was noisy, and the water took a long time to flow and heat up. The pool was empty, deteriorated, and one section was filled with dirt. Communication was poor: they didn’t answer the phone or read the email we sent to confirm our arrival time, and a staff member seemed confused about our booking when we arrived. The reception wasn’t open at 9:17 am to return our key, even though office hours were listed from 9 am. There was only one toilet roll for four people.
Bernadette4 hari lalu