The Triny Urban Suites

Getting around from Everland is very convenient.

세나·Sebulan lalu

“호텔 프론트는 첫인상인데, 직원교육이 필요합니다”

The bedding was great, but the front desk was rude during check‑in.

J·2 bulan lalu

“The incompetence staff provided untrustworthy, unsafe environment. I will never stay with them again.”

The location was within walking distance of major intersections, but the front desk messed up my reservation and booked someone else into my room, letting that guest enter while I was still there. After the first night, staff knocked on my door and questioned my stay, then later demanded proof of my reservation even though I’d already paid in full. I felt unsafe and lost trust in their competence, especially when they gave the keys to my room during my stay. No compensation was offered for my distress. I chose this hotel for the washing machine, but they wouldn’t let me use it. I didn’t request housekeeping to tidy the room, yet they entered anyway. When I finally asked for a clean, only the trash and towels were replaced—no new sheets or pillowcases. The cleanliness was below standard, with a constant sewage‑like odor from the bathroom drain, wallpaper damage, dirty grout, and stained carpets that made the place feel dusty. I will never stay there again.

Monica·2 bulan lalu

“It was really nice and clean”

The room was huge, but the hotel is a long walk from any shops.

Erdenebaatar·6 bulan lalu

“Dårlig service”

We stayed near Yong In University, and the school bus to campus is free. The room was large, GS25 was inside the building and CU was outside. We could wash clothes if we stayed more than 8 days. When we arrived the room was ready, but because we landed earlier than the official check‑in time we still had to pay about 30 USD for a 2.5‑hour early check‑in. The facilities, including a washing machine and stove, were available, but normally you can't use them if your stay is under 8 days – luckily we were there for 7 days so we could use the washer. The room temperature was 26 °C, so it felt very hot. There was air‑conditioning and underfloor heating, but no remote control, even after we asked for one. When we wanted it cooler we were told to open the window, but the street noise was loud. The air was very dry and both of us had nosebleeds for several days. Getting an Uber or Bolt was difficult, so we mostly walked, which takes about 15–20 minutes to the nearest BBQ. On our last day we had a late flight, so we asked to store our luggage there – it was almost impossible until we argued with the staff. We received a note that said “luggage storage”, so clearly they offered the service even if they didn't want to use it. Very bad! They also had plenty of space. The bathroom was small and the exhaust sucked badly, smelling strongly of sewage.

Gjest·9 bulan lalu