The place was beautiful, tidy and quiet, and the staff behaved with full elegance and respect. Overall everything was excellent, but the breakfast service needs more effort.
MousaSeminggu lalu
Sebentar…
★★★★·Aqaba·8.9
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The ALENA HOTEL in Aqaba offers beachfront access, a rooftop pool, and sun terrace with free WiFi. Located near Al-Ghandour Beach and Aqaba Fort, it features air-conditioned rooms with private bathrooms, sea and mountain views, and modern amenities. A family-friendly restaurant serves Middle Eastern cuisine, with continental breakfast, room service, and on-site parking available.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The place was beautiful, tidy and quiet, and the staff behaved with full elegance and respect. Overall everything was excellent, but the breakfast service needs more effort.
Mousa·Seminggu lalu
The stay was special, the breakfast was very good, the location was very good, and the staff were more than wonderful, especially receptionists Hani and Fakhoury who were very cooperative and used all their resources to ensure guests’ comfort; I think the hotel’s management is lucky to have them on the team.
Samer·Seminggu lalu
The lady receptionist was very helpful with all our requests and also agreed to change our room without hesitation. People smoke in the hotel hallways and in the elevator. The room floor is very dirty, probably never cleaned. The children’s cod was also very dirty. Also they didn’t answer my questions in private chat before arrival, saw them the next day.
Yordan·Seminggu lalu
Nothing. The place was not clean, not tidy, the meal was bad, there were power outages, and there was a smell of smoke in all the rooms.
Hassan·Seminggu lalu
The staff were very patient with us, great service, and the rooms and hotel were clean! The pool needs more cleaning, it’s too chlorinated. The food could use a bit more variety and abundance.
רבינוביץ·Seminggu lalu