The Willows

The only good thing was the location in Brighton. When I tried to check in, nobody answered the bell, so I had to call someone abroad to get someone downstairs. The floor was uneven, the TV was the size of a computer screen and wasn’t even connected to the internet, so I had to use my phone. There was damp damage on the walls, the bed was hard as well as the pillows, and when I showered the plug was blocked so water filled up; my daughter didn’t dare make it worse, so we didn’t shower. The pictures online were not at all accurate. They also don’t mention that parking costs £20 per day; they just say onsite parking, which is three spaces, and someone had parked so close to me that no one could get in on the passenger side. It felt more like a hostel than anything, and I almost left on the day.

Carina·4 minggu lalu

“Basic, but we had all we needed and staff were very helpful.”

The location was good, right near all the amenities. The bathroom facilities were very cramped.

Anne·Sebulan lalu

“I should have slept in the car”

The only positive was how close it was to where we wanted to go. Since there was very little to enjoy, I just list: the “revered” parking is street parking; I would have preferred to just go to NCP if I knew this, they were cheaper and secure. The walls are paper; I could hear everyone’s alarms. Constant smell of weed. The bed was held together by hopes and dreams and felt like I was sleeping on a brick. I couldn’t make it through the whole night. I wish I just slept in the car. The shower was awful and the holder was broken, so I had to hold the shower head and the hot water could not survive both of us showing. The hotel was not the cleanest.

Kaiden·Sebulan lalu

“Decent cosy room with a great sea view”

The sea and pier view from the bay window was excellent, and the little built‑in seat was nice. Great value. The front desk staff were friendly and ready to help. We were in room 11 and I think they need a plumber to look at the bathroom because there was a faint smell, maybe a pipe was leaking. There was no extractor fan or window in the bathroom, which didn’t help. The room was quite compact, there was no storage, and very few surfaces to put things on, but at least we didn’t forget anything in a drawer when we left.

Dwdwdwdw·Sebulan lalu

The location was fine. It was very dirty. Even for free, I would not stay there again. There were no free, free parking spots.

Regine·Sebulan lalu