I absolutely do not recommend this place; stay far away! The check‑in was advertised from 16:30 to 18:30, but after paying a non‑refundable fee the host sent us a WhatsApp message saying we could only pick up the keys in the morning between 10:00 and 10:30. They also said that if we didn’t accept those hours we could cancel for free. We immediately filed an official request in the Booking system, but the property ignored it for another 5 hours, so the request expired. When we reminded them, they told us that nothing could be done now and they arrogantly wrote that they didn’t understand what our problem was. At that point they were contradicting their own statements. I don’t recommend it.
DamianSeminggu lalu