“Abgesagt - Bezahlung einbehalten”
I had no positives to mention. We tried to contact the accommodation before our stay via Booking, but they never responded. I ended up messaging them on WhatsApp, where they told me there was a new manager and that we had no booking. They claimed they couldn’t do anything for us and were fully booked. The former manager even said we should contact Booking, but he was no longer there. All this happened even though we had already paid. We still haven’t received our refund; the managers ignore us and just refer us back to Booking. We had to find a new place just one day before our arrival.
JagodaSeminggu lalu