“Wir fanden dieses Hotel miserabel”
The restaurant at night was excellent; the dinner there was top quality with a great selection of dishes. The staff were friendly, attentive, and efficient, and the value for money was solid for Swiss standards. However, the reception was sometimes empty, and we had to wait at check‑in because no one was there. We weren’t offered a receipt even though we’d already paid through Booking. The room’s furnishings were zero—no phone, no folder with important addresses, emergency numbers, or tourist tips, no TV (probably because the walls are thin and you can hear everything from the adjacent rooms). The most odd thing was the sweet smell when entering the room, which we had to ventilate, and the “shower cabin” felt like a mix between a Dixie toilet and a traveling shower. The worst part was the mattress; I’m going to see a chiropractor on Monday because I can barely walk due to back pain. I kept rolling from the edge into the middle. The breakfast buffet was sensational: if they didn’t lay out or refill bread or rolls, people wouldn’t eat the ham or cheese. The lady was rarely there, so she didn’t notice a man repeatedly grabbing the ham with his hands and feeding his big black dog. I’ve never experienced such a terrible breakfast buffet before. We will never book this hotel again!
Sebastian·Sebulan lalu