“De vergüenza”
Embarrassing. My experience at this place was very disappointing and I would not recommend it. Before booking I specifically asked about the pool, and the host confirmed via message that we could use it without restrictions. However, on the first night, when my partner went to swim around 21:00, she was spoken to in a very harsh manner, the curtains were shut, and she was told to leave. She later apologized by message, admitting she had been rude. The next day we used the pool with sunscreen because it was very hot. Afterwards she accused us of damaging the pool and tried to charge us €60. She claimed there was a notice in the room, but we never saw any sign during our stay. Additionally, while we were out, she entered our room without permission, with all our belongings and money inside, and left a note on our luggage that had not been there before. She also rummaged through the room to find the remote and took it, limited our use of the air‑conditioning to 22 °C, and refused to give us the remote to adjust it. When we spoke with the pool technician, he explained that we had not caused any damage and that there were only normal sunscreen residues in the water, as in all pools, so there was no reason to charge us that amount. Finally, during a conversation when we were leaving, the host assaulted me and nearly grabbed my foot with the door. I have messages and evidence of most of what happened. It was a very unpleasant experience because of the treatment received and the sense of disrespect toward our privacy.
Lola·4 bulan lalu