The AC in the room was broken and the temperature hit over 40 °C; they offered a £50 credit on a £753 two‑night stay and told us to email the manager after we got home, but he never replied even after several attempts.
Daniel2 minggu lalu
★★★★·Liverpool·7.5
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Located in the heart of Liverpool, the DoubleTree by Hilton Hotel & Spa Liverpool is a 15-minute drive from Anfield Stadium and 35 minutes from Liverpool Airport by public transport. This iconic historic building offers 87 bedrooms with private bathrooms, air conditioning, Wi-Fi, and modern amenities. The hotel features an Eforea Spa, Koukash Bar & Grill, fitness room, and Cigar Terrace, as well as four event spaces in The Grand Corinthian.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The AC in the room was broken and the temperature hit over 40 °C; they offered a £50 credit on a £753 two‑night stay and told us to email the manager after we got home, but he never replied even after several attempts.
Daniel·2 minggu lalu
The hotel sits in a great spot, and the building has a lot of character, but the bedroom doesn’t get much natural light.
Stephen·2 minggu lalu
The location is fine, but there’s no air‑conditioning in the room.
Edward·2 minggu lalu
The dining room needs a makeover: the seats are ripped and worn, the wallpaper is peeling and bubbling near the bar.
Charlotte·2 minggu lalu
The reception area was clean. I only booked this hotel to use the pool. I didn't notice it was only open til 6pm. I got there before 6 but was told I couldn't use it as last entry was 4.30pm. this was not mentioned anywhere when I made the booking. The TV in my room didn't work (poor signal), the carpet was stained, the hairdryer only blew cold air. The TV remote didn't have working batteries, not that I needed it after I discovered the TV didn't work. The mattress was so soft it must have been so old. I would never recommend this hotel. I have a local Doubletree which is fabulous, so I don't know how this one is so bad
Wendy·2 minggu lalu