Everything matched the ads: clean, tidy, beautiful surroundings, super friendly staff, and outstanding breakfast.
Le6 hari lalu
Sebentar…
★★★★·Hartbeespoort·8.5
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atau ketik saja: “sekitar tanggal 20, tiga malam”
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Located in Ifafi, Château La Mer Exclusive Guesthouse & Spa offers French-inspired design amidst the Magaliesberg Mountains and Hartbeespoort Dam views. This boutique hotel features individually decorated rooms with balconies or patios, air conditioning, flat-screen TVs, and tea-and-coffee facilities. Enjoy breakfast in the French-style dining room, relax by the outdoor pool, or unwind in the garden and communal lounge.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
Everything matched the ads: clean, tidy, beautiful surroundings, super friendly staff, and outstanding breakfast.
Le·6 hari lalu
Great location, comfortable rooms, and tasty breakfast.
Trust·Seminggu lalu
The spot was easy to reach from JHB and PTA and close to all the area’s activities.
Jabulani·2 minggu lalu
I loved the location. The property was also beautiful. The facilities were not bad. The property is beautiful. It was a good place to rest a bit and get away from the city. Beautiful Property, Disappointing Hospitality Chateux Guesthouse has a nice property with beautiful views, which makes my experience with certain staff members all the more disappointing. My partner and I were talking on the balcony, not screaming or shouting. When asked to lower our voices, we cooperated. However, the owner subsequently threatened to use his “own power” in a way that “will not be nice.” I was not intimidated by these threats. Concerns should be addressed professionally, not through failed attempts to intimidate paying guests. A female staff member was equally disappointing. I found her tone condescending and her facial expressions contemptuous while she accused us of damaging property over blood on the bedsheets. There is a professional way to raise such concerns, and this was not my experience. I cooperated with the late-checkout and drinks charges and had no issue with legitimate charges. My concern is the disrespectful manner in which certain staff members handled the situation. I acknowledge that I became frustrated and regret some of my own language. Nevertheless, guests deserve courtesy and respect, even when disagreements arise. The property and views are lovely, but hospitality is about more than the physical surroundings. Property 7/10. Staff 0/10. Unfortunately, the service I experienced fell short of expectations, and I would be reluctant to return solely because of the staff
Marumo·2 minggu lalu
The view was great, yet the facilities felt expensive.
Niri·Sebulan lalu