B&B Federica's House In Rome

“Pésima experiencia, abandono total e incumplimiento. CUIDADO”

Una experiencia totalmente inaceptable y frustrante. Viajaba con mi padre y varias maletas, y desde el inicio todo fue un desastre. ​1) Ubicación y entorno horrorosos: El lugar está rodeado de un entorno de lo peor que he visto en Europa, lleno de vagabundos y gente de muy mal aspecto, lo que lo hace muy inseguro. Además, la entrada está completamente oculta: no hay letreros ni indicaciones de ningún tipo para encontrarlo. ​2) Falta de asistencia y anfitrión ausente: Al llegar con mi padre mayor y cargados de maletas, el personal no aparecía para recibirnos. Escribí de inmediato y tardaron más de 10 minutos en responder, cuando ya nos habíamos tenido que marchar de allí ante la inseguridad. La atención fue totalmente no receptiva y poco amigable. 3) ​Cobro abusivo: A pesar de no haberme hospedado ni haberme entregado el alojamiento porque nunca aparecieron, me cobraron la estancia completa y se niegan a devolver el dinero. ​El lugar, el entorno y la atención son totalmente inaceptables, especialmente si viajas con personas mayores que necesitan apoyo. Tuvimos que buscar otro hotel de emergencia. No lo recomiendo en absoluto. 0/10 en todas las categorias

Josue·Seminggu lalu

I was waiting for them to open the door for 30 minutes in a very ugly and dangerous area, one of the worst streets in Terminus where I’ve stayed on several trips before. I had warned them I’d be late because of the flight and still they weren’t there. A building neighbor let me in, and once inside the building it was very unpleasant, and the person who was supposed to open the door arrived. I didn’t stay there, it seemed very unpleasant and dangerous.

Claudia·2 minggu lalu

“Great value spacious centrally located”

Very spacious, modern and clean, with plenty of towels. The area is central and easy to get to from the main station. The only problem, which we also read about online, is that there are often suspicious people hanging around in front and on nearby streets, but we didn’t have any issues and would still recommend this hotel.

Lucia·3 minggu lalu

“Non tanto bene...”

The place is close to the points of interest and the room was clean, they even changed everything for the second night. The location is strategic, okay… but if I have to return early to the room just because I’m scared to walk in those areas, I’d rather stay somewhere else and spend a little more. The person who welcomed us barely spoke Italian! Not to mention the “intrusions” from the cleaning lady who would come in without confirming if we were still inside or not. Anyway, it’s definitely close to the attractions, but it’s not nice to find people selling drugs under the room.

Saverio·3 minggu lalu

The AC works pretty well. Hot water runs fine. The room is quiet and cozy. The area was so unsafe, with groups of drug addicts around. Even though it’s a great location near Terminus, sorry but this was a big con. Also there was no internet connection or data at all. It was really hard to get the connection working. They put breakfast in the facilities but there is no breakfast, only an empty kitchen.

Aleyna·3 minggu lalu