“Una mala experiencia”
The room was very comfortable and the location excellent. However, we had no water for an entire day, and when it returned it was only cold, even though it was chilly outside. The reception’s replies were embarrassing; they never tried to solve the issue even though we raised it in the morning and at night. In those conditions it’s impossible to stay, no matter how nice the hotel is. There’s no way to contact reception from the room; you have to call your personal phone or go down to the front desk. When we asked to speak to a supervisor, the receptionist said she works Monday to Friday.
Gonzalo3 hari lalu