“Het hotel was echt verschrikkelijk. Het hotel verdient absoluut geen vier sterren. Met de naar riool stinkende kamer en”
We found nothing tasty to eat; each day lunch and dinner were the same and the food was terrible. The staff were unfriendly and understaffed, there were constant shortages of plates, cutlery, and glasses, and the tap water was bad—though they claimed it was filtered. Because of the food and water my kids got seriously ill and spent two days in the hospital. The hotel doctor demanded €135 just for a check‑up and then tried to have us sign a confidentiality form, which I refused, so we went to a public hospital instead. When we arrived they said they couldn’t find our reservation and made us wait an hour, then later said they had found it. We were given a room far too small for our family of four with only three beds, the bathroom smelled like sewage and was filthy, the phone didn’t work, the balcony door wouldn’t close properly, and the beds weren’t changed until the next day even after I reported it four times. I can’t understand how this place earned four stars; to me it doesn’t even deserve one. The doctor’s €135 fee and the confidentiality request made us leave before our planned five nights were over.
Vehbi·2 bulan lalu