Collection O Ooty Government Rose Garden

“Not reaccommodate at all, go for some other website and property.”

I booked rooms but the staff at the property refused to honor any reservation and claimed no rooms were available, creating an awkward situation. We had to scramble for another hotel, wasting a lot of time and spending more than twice as much money, which is completely unacceptable. I won’t use or recommend the booking service again, especially if this had happened late at night—it would have been a horrible, traumatic experience.

Neelesh·5 bulan lalu

They denied any booking, which was the only thing that went wrong.

O·5 bulan lalu

The stay was passable, but the property feels very old.

Vignesh·7 bulan lalu

Everything was good.

Venkatesh·8 bulan lalu

“Good value for price but could be better”

The location is excellent because it’s close to hotels and restaurants, and you can walk to the center of Ooty for dinner and breakfast. The price was also very good on the promotion. We rented three rooms, and because we arrived before check‑in, they released one room for us to store our luggage while the others were cleaned. At checkout we also left a lot of luggage at reception. I was staying during a cold period in Ooty and felt that items like pillows and sheets had trouble drying. I also found hair strands, dust, and a bit of mold in the room. For the price and location it was excellent, but it falls short of higher standards. The shower had hot water, but it didn’t last long; to keep the water hot I had to shower with the tap instead of the showerhead. Reception is not open 24 hours a day.

Julyanna·11 bulan lalu