The Vineyard at Florence

The wine wasn’t great but the location was pretty. The food was good, though overpriced. No breakfast was included.

Whitney·2 bulan lalu

“Super Cozy and Classy place!”

Everything was even more beautiful than the pictures! It felt so peaceful with a gorgeous landscape all around the vineyard, like a little piece of Italy in Texas. I loved the furniture décor—it was perfect—and the restroom was super nice. There was truly nothing I didn’t like; I loved it all!

Claudia·2 bulan lalu

“Will definitely stay again.”

The rooms were great and the decor unusual. The patios were excellent, and the views were gorgeous.

Roxanne·4 bulan lalu

“Surrounded by ourside peace and beauty; disappointed by inside attention to client.”

The property was astoundingly beautiful. The views and grounds were so peaceful and pristine. I’m so sad to be giving such a neutral review but I’m hoping it will prompt the venue to consider more training and attention to detail. We checked in late because our flight was late. However, is 9:30 pm considered “that” late?And, they actually cancelled our 5 day reservation without even calling us to check on where we were. No call no email. We had already paid for all 5 days. They reinstated our reservation which was great. However, on our third night, our room was given to someone else and they were able to open our door late at night while we were in it. Scared us, as imagined. When we asked for a new room because the man now had our room code, we were told they couldn’t change the code but could move our room. We were grateful but super inconvenient to have to move 5 days of belongings. At the time they moved us, I told the desk we needed new towels because I didn’t think we should be expected to use 2 towels for 5 days. I was told house cleaning should have been coming everyday but because our reservation was cancelled, probably no one told housekeeping we were really there. Huh? Also, our last two nights, no one showed up to clean our room. They gave us a bottle of wine for the room inconvenience but we don’t drink wine so our son was at least happy about the free bottle of wine. We want to stay again in six months when we visit our son and daughter again because the grounds are so beautiful but I’m worried about having similar issues, unless there are some changes in attention to detail and added training for staff. I don’t ever give these reviews but we paid a lot and we don’t feel the venue met our expectations. And honestly, they should also be disappointed in the outcome we had. Please do better. We want to make more memories on your beautiful property. But not under the same circumstances we experienced

Edein·5 bulan lalu

“Great stay in a beautiful setting in the rolling hills north of Austin.”

The property was peaceful and beautiful

Jon·5 bulan lalu