Polinesia Resort Porto de Galinhas

“Estadia excepcional, amei tudo”

The flat was very comfortable, with air conditioning in every room, the living area, and the kitchen. It had a balcony overlooking the pool and a side view of the sea. The beach itself is wonderful and very calm at low tide; it’s important to check the tide before traveling because it can change the whole experience. The resort is beachfront and sits right in front of the coral barrier that creates a large natural pool. The resort’s facilities are great, with courts, games, a gym, and pools. I also got to use the Samoa area, which offers a beach hut and stand‑up paddleboards or kayaks (two uses per day) and has programming all day long. Breakfast at Samoa was exceptional, with many options and especially the delicious tapioca from Sandra. The host kept close contact with us, sent messages to make sure everything was fine, and answered all our questions quickly. We’ll definitely come back soon. I have nothing to complain about; everything was perfect.

Fernanda·Sebulan lalu

The place was wonderful, with a very good atmosphere, spacious, and brand new. The leisure area and the beach were excellent. Since I was traveling alone and my brother lives near Muro Alto, the owner let my brother and sister‑in‑law stay with me over the weekend. The apartment wasn’t on the ground floor and didn’t have a private pool. Luckily I was alone, so that wasn’t a deal‑breaker for me, but it was misleading, so I downplayed it. I missed soap and shampoo because I expected something more hotel‑like from the owner, and it wasn’t included. The listing should be clearer about that. Aside from that, it’s an excellent place to relax and take the family for fun.

Marcelo·Sebulan lalu

“Péssima experiência. Uma enorme decepção do início ao fim.”

From the start, it was the best part. The worst lodging experience of my life. Our experience was completely different from what the listing promised. The listing even advertised a private pool, which was not the case. The hygiene and cleanliness were extremely poor: bedding and pillows had mold, sheets and towels had a strong odor, the bathroom was dirty, the floor had dust and sticky grime, curtains were dusty, and dirt was spread across the bed and wall. The coffee maker, microwave, drawers, and dishes were also in terrible condition. The environment triggered allergic reactions and we had to buy medication. We even left without showering or using towels because of the conditions. We tried to resolve it directly with the owner, but he repeatedly turned off the phone during our attempts to contact him. Later, he even claimed we hadn’t checked in, which we strongly disputed. We were there and documented everything with photos and videos, which we sent to the platform. Because my wife was pregnant and we had a small child, we had to find another place, incurring unexpected expenses. Even after sending all evidence, we still did not receive the full refund we requested. This is not a simple dissatisfaction: the conditions were objectively found and documented. The worst lodging experience we’ve ever had. I recommend future guests pay close attention to reviews and confirm carefully that the features and conditions in the listing actually match reality.

Robson·Sebulan lalu

“Dias de descanso em família”

Excellent location, very comfortable flat, well maintained, comfortable beds, excellent sheets and pillows. Cleaning was also excellent. The breakfast was delicious. We hope to return soon. Nothing to complain about.

Alyne·2 bulan lalu

“Excelente opção com café da manhã”

Location, interior space, breakfast at Samoa. The washing machine in the apartment wasn’t working.

Kleber·3 bulan lalu