Best Western Inn & Suites - Lake Charles

“Séjour agréable pour une nuit”

Le bruit de la route toute proche a été un inconvénient, mais l'hôtel était agréable et le personnel sympathique.

Roger·2 minggu lalu

The area feels like a kinda rough part of town.

Herbert·Sebulan lalu

“Overall, we enjoyed the hotel’s convenient location and comfortable accommodations, but the poorly maintained pool was a”

The convenient location meant I could get around easily and saved a lot of time, especially not having to drive back and forth; however, the swimming pool was disappointing—water looked slightly green, the bottom felt slippery, and it seemed algae; each step made it look greener, and even after the staff said they had cleaned it a couple of days earlier, it remained green the next day, so I didn’t feel comfortable using it, which was a let‑down because I was traveling with two teenagers who couldn’t enjoy the pool. I hope the hotel takes steps to properly clean and maintain the pool for future guests.

Yamili·Sebulan lalu

“Perception is reality.”

The hotel has access to the major highway, but security was poor; the side door we used was blocked open by a door mat every time we arrived or left, and when I reported it to the front desk the man said he would “look into it.”

Stephen·Sebulan lalu

I was disappointed to find a cockroach in my room.

Mylène·Sebulan lalu