“Disappointing experience. After a room fire forced our relocation, we were downgraded to an unclean and moldy room.”
I couldn't review the property itself because we never stayed there; we arrived early in the morning and learned our booked room had caught fire, forcing us to move to the Baltimore Hotel. The transfer began well with the Maryland Suite, which was spacious, had a nice dining area, a comfortable sofa, and a jacuzzi, but at 11:00 AM that same morning we were shifted to a standard room that was terrible—filthy carpets with dust, a very dated and unpleasant bathroom, and a shower with black mold—so moving from a lovely suite to a dirty, poorly maintained room made the overall experience extremely disappointing.
Obehi·Sebulan lalu