Flat Aeroporto Congonhas

The soundproofing is excellent and that’s a big plus for us. The box is small and hard to get into.

Dayan·Sebulan lalu

“Sketchy and minimum”

The staff is really helpful and well educated. I didn’t try their English, since I’m also a Brazilian citizen and still fluent in Portuguese. They managed to get the room ready for us before the booked time, like 2 hours in advance or so, for no extra charge. All the kudos to the staff, absolutely amazing. The breakfast, upon reserve, is mentioned as “breakfast options available”, and a hotel leaflet is at your room, right beside the telephone, stating clearly “free breakfast included in the daily”, which I suppose refers to the daily fee. Nevertheless, when we just were about to start eating, we were informed the breakfast isn’t included because the room we stayed at is not really part of the hotel, but a private property rented third party within the same premises. It’s all very confusing and the details are not in the reserve fine print. It should be described there as “breakfast options available for a fee”. Moreover, the presence of the aforementioned leaflet stating in print that it is included in the daily fee inside the room steers the occupant to believe it is indeed included for free, and this is in disaccordance to local (Brazilian) legislation, specifically consumer’s protection code (Codigo de Defesa do Consumidor) n.42. On top of that, all locks are digital therefore presumably electric, but we experienced three short length electricity blackouts while in there for one night only. This means I can’t assure the locks are really safe. Least but not last, the mugs size are absolutely ridiculously small, and don’t manage to satisfy a Canadian urge to have a pint of coffee in the morning unless you have about 5 of them. And there are no spoons in the room to stir your tea or coffee with some sugar or sweetener of you like to enjoy your hot drink that way. All in all, I don’t think it’s actually a good place to stay. I’d be happy paying twice under a crystal clear agreement than needing to deal with all these multiple “small issues”, being two of them (energy short shortages and non compliance to consumer's local legislation) really serious one.

Julio·2 bulan lalu

“Boa estádia”

Room is comfortable, good location. No breakfast offered and I found the cleaning fee expensive.

Cristiane·4 bulan lalu

“Excelente localização, fácil acesso, staff sensacional.”

Location, comfortable bed, spacious room. Good lighting and a very good work table. Lobby and restaurant are excellent for meals and quick meetings. For the price, the owner could at least leave two complimentary water bottles for guests.

Guilherme·4 bulan lalu

The bed was good, but the bathroom left something to be desired.

Eveline·5 bulan lalu