The place is well situated. However, there is no staff on site – you can only reach them by phone.
Lindsay3 bulan lalu
Sebentar…
Tawau·7.8
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Ong Hotel in Tawau offers air‑conditioned rooms with private balconies, electric kettles, and complimentary Wi‑Fi. Located on Jalan Abaca, 30 km from Tawau Airport, it provides convenient paid parking and multilingual staff fluent in English, Malay, and Chinese. Guests praise its comfortable accommodations, friendly service, and easy access to local attractions.
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The place is well situated. However, there is no staff on site – you can only reach them by phone.
Lindsay·3 bulan lalu
The room is nice and comfortable, but there is no TV.
Normalawaty·3 bulan lalu
There is no front desk. Check‑in and check‑out happen through the grocery store on the ground floor, which has odd hours. I arrived at 3 pm and my reservation wasn’t found. They rely on screenshots from various booking platforms, and there is no other staff on site. No one was available at 6 pm to give me the Wi‑Fi code or explain the 50 MYR deposit. I left the next day at 7 am for the airport, but the deposit was never returned because no staff were present until 9 am. I tried speaking and texting with the hotel about how to get my deposit back, but received no reply.
Fong·5 bulan lalu
Overall, the value for money is decent – the bed, the facilities, everything else was fine. The only small issue is that sometimes the hot water doesn’t come on consistently.
Raj·6 bulan lalu
Safety is maintained. There is no TV.
Parmin·8 bulan lalu