Velora Hinton, an Ascend Collection Hotel

The breakfast was disappointing.

Declan·Sebulan lalu

“Erfüllt den Zweck als Unterkunft während des Beuchs im Nationalpark”

A solid hotel with a basic breakfast, spacious rooms, and a nice gym. However, it was quite noisy; ventilation, fridge, and other ambient sounds were audible, the beds were too soft, and the hallway air felt stuffy.

Katharina·Sebulan lalu

“Cp值高房間很大 泳池很小”

The staff were friendly and the room was large. Unfortunately, the soundproofing was terrible—footsteps from the floor above were heard on the floor below, and on the first floor the curtains opened onto a parking lot, which was unsettling.

Chi·Sebulan lalu

“Such a shame...”

Nice and easy check in. The location was good for our journey through Alberta. Clean room and good facilities. The hotel dealt fairly with complaint below, and manager has contacted us promptly for which I am grateful. This was such a shame as otherwise hotel was great. Major issue with noise from 5am. Clearly someone was in the gym on a running machine directly beneath our room 213. Noise so loud other guests were also disturbed. Had to call reception who eventually spoke with the person using the gym. 15 mins later noise from rowing machine could be heard. At 5.45am I dressed and went to reception. I was informed gym was open 24 hours. However receptionist did speak to the person again and the noise stopped at 6.15am. Such a shame as this issue coloured our experience of an otherwise lovely hotel with good staff

Ian·Sebulan lalu

“Comfortable with some peculiarities”

The room was large, well designed, and the bed very comfortable. The staff were friendly. The breakfast was a bit odd because it was served in a neighboring Indian restaurant. The location was fine overall, the price was fair, and it’s a good way to get into the national park and Mette hot springs.

Leon24·Sebulan lalu