“La peor experiencia en un hotel.”
Ringkasan ulasan ini
The customer service is awful, with staff responding in a very bad manner; from the moment we arrived, my reservation was not ready and I was made to pay extra for something that made no sense, I had to wait a long time, and the receptionist mocked my situation, claiming my reservation didn't exist even though I showed her all the details, which is unacceptable for a hotel of this category.
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