★★★★★·Byron Bay·8.0
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Azur Byron Bay features a 10‑metre pool, kitchenette, and 32‑inch LCD TV in each suite, with free Wi‑Fi. The property lies 800 m from Byron Bay Main Beach, within a 5‑minute walk of shops, cafés, and restaurants, and 4 km from Cape Byron Lighthouse. Rooms have floors, refrigerators, and bathrooms with hairdryers and showers. Guests enjoy BBQ facilities and secure off‑street parking.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The location was the only good thing about this place. The property was advertised as having four bedrooms, but we found only three. The cooktop didn’t work, there weren’t enough utensils for all the adults, and the rooms were unclean with trash from previous guests. We never got a response to our calls or voicemails during a three‑night stay—zero customer service.
Fiona·2 minggu lalu
Close to the city center and the whole front yard was a nice private space. We booked four bedrooms, but only three were unlocked when we arrived. The host said the number of beds matched the guests and that we’d have to pay extra for the fourth bedroom, a detail that wasn’t disclosed at booking and feels misleading. Cleanliness and safety were also problematic: the fire alarm was disconnected and hanging, the pool fence was open with a garden ornament so the area wasn’t secured, there were hairs on the bathroom floors indicating poor cleaning after previous guests, and there wasn’t enough cutlery for six people to dine together.
Melissa·3 minggu lalu
Comfy bed. Good location walking distance from town. Toilet flusher broken. Toilet door handle hanging off door so was unable to be closed. Mould in shower and on shower curtain. Poor communication - it was over 48 hours before I received a return email. No answer on the phone number listed. Unmanned reception but this was not noted on booking. Broken timber frame on canopy bed. Charge of $30 if bin isnt emptied on departure. 2 teabags only provided Rooms only serviced for stays longer than 5 days. I am not sure how this property can be listed as 4 1/2 stars
Deborah·Sebulan lalu
The location was great and a short walk to town. The only downside was construction happening across the street.
Jenny·Sebulan lalu
I’ve stayed here for many years and never had such a shocking experience. I booked for 12 people at Azur Byron Bay (two full houses, 7 bedrooms total) so our overseas family could stay comfortably during my daughter’s wedding weekend (4‑6 Sep). It was supposed to be a dream celebration, but it turned into a nightmare. When we arrived, the fourth bedroom in the main house was clearly occupied, with an unmade bed and clothes everywhere. I immediately called the property manager, who told me the property’s configuration had changed since we booked. The cleaner on site claimed the room wasn’t part of our booking, but after a phone call with the manager, they cleared and cleaned the room. Shortly after we moved our stuff in, a man we had never seen before aggressively told my 72‑year‑old mother‑in‑law to “better move her stuff because he is locking the room in half an hour.” When we tried to reason, he verbally abused her, threatened her physically, and even said he would “put them in hospital.” Two men from our group had to step in and restrain him. He threatened to “put them in hospital” multiple times. We believe the man was the cleaner’s partner; their son was occupying the disputed room. Throughout this, the cleaner tried to calm the man down. We’ve never experienced anything like this; we were all shaken, upset, and many in tears. It severely affected the group and cast a dark shadow over the wedding activities (the altercation happened just before a “get to know the family” event we hosted). For the rest of the stay, we were extremely worried about my mother‑in‑law’s safety while she used the room. We didn’t know if the cleaner’s partner could still access the room with her keys.
Mariza·Sebulan lalu