“Pozitivně hodnotím polohu hotelu v centru města, nicméně šestihodinový výpadek elektřiny a nedostatečná komunikace ze st”
Located in the city centre. On arrival at 16:00 there was a power outage that wasn’t restored until 22:00. The staff did not keep us updated and we were offered no explanation or apology upon departure. I’m especially disappointed by the lack of communication and the indifference to guest satisfaction. The outage was only in this building.
Michal2 minggu lalu