Lungarno Suite

The property owner contacted us at check‑in, after we had arrived, to tell us that the property had closed for political reasons with the owner, leaving us without accommodation after we had arrived in Pisa.

Gary·Sebulan lalu

When we arrived at the scheduled date, we learned the hotel had closed a month earlier; neither the owner nor Booking notified us, and we didn't get a refund even though we received no service.

Anaïs·Sebulan lalu

Upon arrival, we discovered the property no longer existed; catastrophe—how could a booking be made without informing guests that the establishment had closed?

Monika·2 bulan lalu

“Ik zou het niet aanraden”

The central location and air‑conditioning were fine, but there was mold on the ceiling, dust in the toilet kept flowing from 21:00 to 9:00, the key was in the wrong locker, the host stopped responding after two messages, the bed was extremely hard, the toilet was dirty, we woke up at night to drunken, shouting people because we were near nightlife.

Dorieke·2 bulan lalu

“Terribile. Siamo entrati nella camera e abbiamo trovato il letto sfondato senza doghe e le poche rimaste erano rotte, co”

There was a total lack of hygiene, the bed had all slats exposed, and the owner was indifferent and careless.

Grimaldi·2 bulan lalu