Floransa City Hotel

The staff, the receptionist, the housekeeper; the room was too small for three people.

Lily·4 minggu lalu

The bed was fairly comfortable and the food was good, though not very varied. The shower room was moldy, the hair dryer was dangerous, the shower rod was hanging, and the ventilation vent was dirty. There was no bedding, toilet paper, or water pre‑filled in the room. During daily cleaning only the sheets were straightened, but the room wasn’t otherwise tidied. Towels weren’t replaced. The blackout curtain was torn, windows didn’t close properly, street noise and constant droning made it hard to rest. The room was cold, everywhere smelled of cigarettes and food. On the stairs it was damp and dark, with no lighting. The TV didn’t work and the remote was dirty.

Törökné·4 minggu lalu

“جيد”

The location was good. Nothing else.

Mahdid·Sebulan lalu

The hotel was pleasant, had an elevator, was clean and offered a good breakfast. The staff were courteous. At 16:00 the room still wasn’t cleaned when we checked in, and we later saw that the top sheets were missing. We asked at reception and they brought them, after which there were no more issues.

Evika65·Sebulan lalu

“The staff were friendly, but the rooms were smaller than expected and the overall experience was dis”

The staff are friendly. The location is relatively close to the metro. There is a small market nearby that meets basic needs. It is close to the main street, making it convenient for transportation and hailing taxis. 1. The photos do not reflect the reality. The rooms are actually very small, and I do not understand why they appear much larger in the photos, or whether special editing programs were used. 2. The hotel owner was not very cooperative. I booked two rooms because we were a family of four: two parents and two children. I had requested well in advance, through email, that the rooms be next to each other. He confirmed that he would do his best to accommodate my request. However, upon arrival, I was surprised to find that the two rooms were quite far apart. This made us feel worried throughout our stay, especially during our rest and sleeping hours. Unfortunately, he was also not cooperative when I asked to cancel the reservation. 3. The room cleaning service needs to be requested every time. You have to remind them whenever you want the room cleaned. 4. The elevator is extremely poor and very slow. It can barely accommodate more than three people. It feels more like a small lift for a basement than a proper hotel elevator

Mohammed·Sebulan lalu