“Horrible management really cast a shadow on our stay”
The location, breakfast, and reception staff were friendly. However, the last night I was bitten by a huge cockroach that hid under my pillow, first in my arm, then on my head, potentially causing an infection with e.coli or salmonella—look it up. I caught it under a teacup and showed it to management, but no compensation was offered except an invitation to show my wounds to a doctor. The staff were nice, but management was cold and only focused on saving money. A partial refund would have been appropriate; this experience was horrible.
MelihSeminggu lalu