New York Hotel Yerevan

Rooms are very large, clean, but there is no phone! On request, there was none. If you want a clean, well-kept room, this hotel is very suitable. But you cannot expect service there. They have the worst staff I have ever seen. I stayed 7 days there, every morning I ordered breakfast, but except coffee I got nothing. The reception is not staffed. Hotel staff are gathered in a back office. It is a beautiful hotel, but unfortunately aimless. Really a pity for such a hotel. As said, if you value a large and clean hotel, this is perfect. But you cannot expect service. Really a pity!!!

Hamid·5 bulan lalu

“It was okay I survived.”

Some people like Natasha and Alen were friendly . The foods that I ordered to my room were not delicious. The location was hard to go the center of the city . The breakfast of hotel was not delicious. The room that I was in had no view to outside the room was always dark . For 2 days it is ok to stay but long time it is boring . The most important thing is that the hotel should have stuff who can speak English! There were just 2 people who could speak English actually. I wish there have been window to see outside

Fatemeh·5 bulan lalu

The rooms are spacious and each has its own parking spot.

Akop·7 bulan lalu

I stayed at this hotel for just one night, but the experience was very pleasant. From start to finish everything was organized at a high level. The staff were very friendly, professional, and always ready to help. The room was clean, comfortable, and had all the necessary amenities. I especially want to point out the calm atmosphere, which ensured good sleep and complete relaxation. The hotel’s location was also very convenient, close to important places. Overall, although my stay was short, the experience was very good, and I recommend this hotel to others. 🥰

Mashumyan·7 bulan lalu

“А целом понравилось, с минусами мирились, но за эти деньги могло бы быть уровнем выше.”

1. Breakfast wasn’t a buffet; you could order what you wanted. We checked out at 7 am, and they set the table by 6:30 without any issues. 2. The room was spacious, modern, with a new mattress. 3. The staff were very friendly, ready to help, but the service was not intrusive. 4. It felt like we were alone; we didn’t see or hear other guests. But some small things surprised me honestly. 1. It seemed the housekeepers never entered the room: no cleaning, no towel or linen changes, and they didn’t refill soap or toilet paper. 2. Room 16 has no windows; they’re boarded up, so there’s no airflow at all. The batteries were hot and stuffy. Later we were moved to room 11, which has a narrow window in the bedroom that doesn’t open, and the curtains weren’t blackout, so morning sun blinded me, and at night the fairy lights flickered. In room 35, the small trash bin in the bathroom filled up during my stay and nobody emptied it. 3. Room 16 had no internet, they said it was temporary, and the TV didn’t work. 4. There were no hand towels, but in room 11 they gave me paper instead, which was fine. 5. The bath towels and bed linens smelled horribly of chemicals, making it hard to breathe and unpleasant to use. 6. At check‑in they didn’t ask for documents. Not a big deal, but it felt odd.

Cranford·10 bulan lalu