Silk Hanoi Moment Hotel & Spa - Hanoi Old Quarter

I’m not happy about the extra 5 % fee for credit‑card payments, but overall the experience is amazing. Thank you.

Jun·3 minggu lalu

The staff were helpful and the location was great, but it got a bit noisy at night.

Malek·4 minggu lalu

The place was well‑situated, but it was dirty, old, and poorly maintained; the stairs to the first floor lead to the elevator, the air conditioning was loud, the walls were damp, and there were loose cables.

Sandra·4 minggu lalu

Everything was good.

Patrick·4 minggu lalu

“Always check if the water kettle is clean.”

Not bad overall; the elevator starts on the second floor and the staff will help carry your luggage up to it. Breakfast is served a minute or two away from the hotel. Once we received towels with holes and a nearly rusty kettle, I had to clean it myself, so I hope they’ll pay more attention to such details in the future. Aside from the kettle and the torn towels, our stay was still somewhat comfortable.

Ishtargeyser·Sebulan lalu