“Disappointing, would not recommend or stay again.”
The air conditioning worked well. The bathroom was unusable: the shower was fixed too low on the wall, there was no shower curtain, and the tap barely produced water for a bath, which was cold. We informed the staff and asked if we could be moved to a usable bathroom, but all rooms were fully booked. A maintenance man inspected the room but did nothing to fix the issue. The room itself was very dirty, with stained sheets, even though the lobby area was nice, presentable and clean. The location was very out of the way, but a grab could be arranged to and from the town. When booking, I was told I would need to pay a damage deposit before arrival and receive it back after checking out; however, this turned out to be a tourist fee that will not be refunded. I will be returning to Sandakan in a couple of days but have booked an alternative place.
Kai3 bulan lalu