One thing that really stood out to me about this hotel was the complete lack of room service. It's not a huge deal, but it's something that I've come to expect from hotels, and it was definitely a disappointment here.
Sreekumar8 bulan lalu
Sebentar…
★★★·Kochi·6.6
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The Senate Hotel By Addon Group in Ernakulam offers family rooms with air-conditioning, private bathrooms, and garden or city views. Each room features a work desk, sofa bed, and complimentary toiletries. The hotel provides a restaurant serving Indian and international cuisine, a terrace, and garden, along with a paid shuttle service, 24-hour front desk, room service, and car hire.
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One thing that really stood out to me about this hotel was the complete lack of room service. It's not a huge deal, but it's something that I've come to expect from hotels, and it was definitely a disappointment here.
Sreekumar·8 bulan lalu
The room and hotel itself were actually pretty good - clean and comfortable, and the staff were friendly. But the breakfast situation was a bit of a mess. It's not included in the price, which is fine, but they don't even offer it as an option, which is a bit weird. You have to pay extra for it, which is a bit of a hassle.
Zameer·8 bulan lalu
The hotel's location is a major plus, being close to the marine drive makes it super convenient. However, I was a bit disappointed with the cleanliness, which could be improved upon. It's not a deal-breaker, but I did notice some areas that could use a bit more attention.
Vignesh·9 bulan lalu
I'm still trying to figure out how this place managed to stay in business. The room was a disaster, with stains on the carpet and a bathroom that looked like it hadn't been cleaned in weeks. The staff seemed completely uninterested in helping me, and the whole experience was just a mess from start to finish.
Rabin·Setahun lalu
The hotel's location is fantastic, it's right in the heart of things. However, I was a bit miffed that there wasn't a restaurant on site, which made me have to venture out for meals.
Vinod·Setahun lalu