★★★★★·Koror·8.2
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atau ketik saja: “sekitar tanggal 20, tiga malam”
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The Palau Pacific Resort features a spa centre, private beach, and outdoor infinity pool overlooking ocean sunset views. Guests enjoy meals at the on-site restaurant and drinks at the bar. Amenities include a 24-hour front desk, fitness centre, tennis courts, PADI 5-star dive centre, tour desk, and onsite shops, with car hire and babysitting services available.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The location, the property, the friendly staff and the food were the highlights, but the rooms, including the bathrooms, could use a modernisation.
Anirban·Seminggu lalu
The staff were lovely and the room was quiet, yet there was mold in the shower, a sink that wouldn’t plug, and they wouldn’t refund me for an unused night when my flight to Palau was delayed by a full day.
Elizabeth·2 minggu lalu
The staff were lovely and the room was quiet, but there was mold in the shower and the sink wouldn’t plug.
Elizabeth·Sebulan lalu
The beach and pool area were lovely, and the pool bar staff, especially Kerk and Heather, were great; however, the price was insane at $700aud per night and the rooms were quite small. We had two small double beds for four (kids 11 and 12yo girls so not big) and the only way we could manage was to push them together and all pile in. There is room for bigger beds!
Annaliese·Sebulan lalu
The hotel sits in a stunning tropical garden and the grounds look impressive thanks to the staff’s hard work. The beach is very attractive and the house reef offers fantastic snorkeling. The on‑site restaurant was surprisingly good and reasonably priced, a pleasant surprise given the overall cost of the resort. Unfortunately, our stay was significantly affected by undisclosed circumstances. We had booked an Ocean View room, but our terrace faced a new hotel construction site. Construction started as early as 5:00 a.m., making it impossible to enjoy a quiet night’s sleep or spend time on the terrace during the day. Water pipeline renovation works were also happening directly in front of our room. Excavators, construction equipment, and piles of soil dominated the view from our windows throughout the stay. On one of the days, the water supply was completely interrupted, leaving us unable to use the private bathroom. Drinking water was provided only upon check‑in, after which guests were expected to use tap water. Even after the water service was restored, the water coming from the taps was brown and visibly contaminated, making it unsuitable for drinking. We repeatedly requested a room change, but despite management being fully aware of both the nearby construction activity and the maintenance schedule, we were informed that no alternative room could be offered unless we paid for an upgrade. Many reviews mention that the rooms feel outdated, and I agree. The resort was built in the 1980s, and many interiors still reflect that era. What is most disappointing is not the age of the property itself, but the way the situation was handled. For a resort charging well over USD 500 per night, guests should not be placed in rooms directly facing active construction sites while also experiencing significant disruptions to water supply and basic comfort. I expected a much higher standard of guest care from the hotel's management.
Jarek·Sebulan lalu